Real-time Support

Everymind provides real-time Mindframe support to journalists, individuals and organisations communicating publicly about suicide, mental health concerns, alcohol and other drugs (AOD), and related issues.

We support people to communicate in ways that are safe, accurate and respectful, particularly when responding to time‑sensitive, evolving or high‑profile situations.

What we offer

Our real-time support service provides practical, timely advice to support safe public communication.

We can support:

Applying the Mindframe guidelines in practice
Language and image use
Framing for safe storytelling
Reviewing content such as news items, media releases, scripts, storyboards, campaigns or other public materials
Preparing for media interviews, including supporting people to share their story safely and confidently
Responding to emerging or evolving issues and navigating complex or high‑profile situations
Supporting safe and sensitive communication following a suicide death or critical incident (postvention)
Connecting you with appropriate experts or spokespeople through our expert directory.

How to access support

To request support, please complete the form below.
A member of the team will review your enquiry and respond as soon as possible.

NOTE: Requests are monitored Monday to Friday, 7:30am to 4:30pm (AEST).
If your enquiry is time‑sensitive, please indicate this in your form submission.

Request real time support

"*" indicates required fields

Your name*

Organisation/Company

Your email*

Phone

Topic*

Brief description of your project including context and issues involved*

Please provide a brief outline of your project and the key topics and themes that may be involved. Please include any links to information relating to you project here such as draft content that we may need to access for review, previous news articles or content relating to a specific issue or event, or examples of the kind of project you are working on. Once you have submitted the form and a team member has reviewed your request, there will be further opportunities and options via which to share content via secure email or file transfer.

Types of support requested

Tick all that may apply

General Mindframe guidance

Content review

Advice on how to approach or frame particular topics of themes

Advice on relevant experts I could talk to

Other

Is your request time sensitive?

Yes

What is your publication or production deadline?

Who this is for

Real-time support is available for anyone communicating publicly about these issues, including:

Media professionals, including journalists, editors, photojournalists, social/digital media specialists and other media staff
Screenwriters and playwrights
Communication and media teams
Government and organisational staff
Mental health, suicide prevention and AOD organisations
Community groups and organisational spokespeople
People with lived and living experience who are sharing their story publicly.

Expert directory

An expert directory of individuals with experience across mental health, suicide prevention and related fields is available.
If you are seeking an expert to inform your work or contribute to public communication, we can help connect you with an appropriate contact.

Click here to access the Mindframe expert directory

If you are interested in joining the directory, you can submit your details via the online form.

Click here to submit your request to be listed in the Mindframe expert directory

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